{"id":1120,"date":"2026-08-17T12:38:52","date_gmt":"2026-08-17T12:38:52","guid":{"rendered":"https:\/\/setuphero.com\/my\/?page_id=1120"},"modified":"2026-08-24T09:55:18","modified_gmt":"2026-08-24T09:55:18","slug":"disclaimer","status":"publish","type":"page","link":"https:\/\/setuphero.com\/my\/disclaimer\/","title":{"rendered":"Disclaimer"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"1120\" class=\"elementor elementor-1120\">\n\t\t\t\t<div class=\"elementor-element elementor-element-b703ed6 e-con-full e-flex e-con e-parent\" data-id=\"b703ed6\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-6959324 elementor-widget elementor-widget-html\" data-id=\"6959324\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"html.default\">\n\t\t\t\t\t<section id=\"disclaimer\" class=\"py-24 bg-[#F5F3EE] font-sans\">\r\n    <div class=\"max-w-4xl mx-auto px-6\">\r\n        <!-- Header -->\r\n        <div class=\"text-center mb-12\">\r\n            <span class=\"text-xs font-bold uppercase tracking-[0.25em] text-[#1B1B1B]\/70\">Legal<\/span>\r\n            <h1 class=\"font-display text-4xl lg:text-5xl font-bold text-[#1B1B1B] mt-4 mb-4\">Disclaimer<\/h1>\r\n            <p class=\"text-sm font-medium text-[#1B1B1B]\/60\">Last Updated: August 2026<\/p>\r\n        <\/div>\r\n\r\n        <!-- Main Content Card -->\r\n        <div class=\"bg-white rounded-2xl border border-[#E2DFD7] p-8 md:p-12 shadow-sm\">\r\n            \r\n            <p class=\"text-[#1B1B1B]\/90 text-lg mb-10 leading-relaxed font-medium border-b border-[#E2DFD7] pb-8\">\r\n                The information provided on this website is for general informational purposes only. By accessing or using this website, you acknowledge and agree to the terms of this Disclaimer.\r\n            <\/p>\r\n\r\n            <div class=\"space-y-10\">\r\n                <!-- Section 1 -->\r\n                <div>\r\n                    <h2 class=\"text-xl font-bold text-[#1B1B1B] mb-4\">1. Private Company \u2013 Not a Government Agency<\/h2>\r\n                    <div class=\"space-y-4 text-[#1B1B1B]\/80 leading-relaxed text-[15px]\">\r\n                        <p>SetupHero is a privately owned and operated company. We are not a government agency, government department, regulatory authority, or official representative of the Malaysian Government.<\/p>\r\n                        <p>We are not affiliated with, endorsed by, sponsored by, or acting on behalf of any Malaysian government authority unless expressly stated otherwise.<\/p>\r\n                        <p>References on this website to government authorities, regulatory bodies, financial institutions, or other organisations are provided solely to explain the processes, requirements, and services associated with establishing and operating a business in Malaysia.<\/p>\r\n                        <p>These organisations may include, but are not limited to:<\/p>\r\n                        <ul class=\"list-none space-y-2 pl-2\">\r\n                            <li class=\"flex items-start gap-3\"><i class=\"fa-solid fa-angle-right text-[#C59D51] mt-1.5 text-xs\"><\/i> Companies Commission of Malaysia (SSM)<\/li>\r\n                            <li class=\"flex items-start gap-3\"><i class=\"fa-solid fa-angle-right text-[#C59D51] mt-1.5 text-xs\"><\/i> Labuan Financial Services Authority (Labuan FSA \/ LFSA)<\/li>\r\n                            <li class=\"flex items-start gap-3\"><i class=\"fa-solid fa-angle-right text-[#C59D51] mt-1.5 text-xs\"><\/i> Inland Revenue Board of Malaysia (LHDN)<\/li>\r\n                            <li class=\"flex items-start gap-3\"><i class=\"fa-solid fa-angle-right text-[#C59D51] mt-1.5 text-xs\"><\/i> Immigration Department of Malaysia<\/li>\r\n                            <li class=\"flex items-start gap-3\"><i class=\"fa-solid fa-angle-right text-[#C59D51] mt-1.5 text-xs\"><\/i> Malaysia Digital Economy Corporation (MDEC)<\/li>\r\n                            <li class=\"flex items-start gap-3\"><i class=\"fa-solid fa-angle-right text-[#C59D51] mt-1.5 text-xs\"><\/i> Malaysian banks and financial institutions<\/li>\r\n                            <li class=\"flex items-start gap-3\"><i class=\"fa-solid fa-angle-right text-[#C59D51] mt-1.5 text-xs\"><\/i> Other government departments, regulators, licensing bodies, and third-party service providers<\/li>\r\n                        <\/ul>\r\n                        <p>Their names, trademarks, and logos remain the property of their respective owners. Their inclusion or mention on this website does not imply endorsement, partnership, or government affiliation unless explicitly stated.<\/p>\r\n                    <\/div>\r\n                <\/div>\r\n\r\n                <!-- Section 2 -->\r\n                <div>\r\n                    <h2 class=\"text-xl font-bold text-[#1B1B1B] mb-4\">2. Professional Service Provider<\/h2>\r\n                    <div class=\"space-y-4 text-[#1B1B1B]\/80 leading-relaxed text-[15px]\">\r\n                        <p>SetupHero provides private professional assistance relating to services such as company incorporation, corporate administration, company secretarial services, accounting and tax coordination, business setup, immigration support, banking assistance, and related advisory or administrative services.<\/p>\r\n                        <p>Where a regulated, licensed, registered, or third-party professional is required to perform a particular service, that service may be provided or facilitated through appropriately qualified professionals, registered agents, licensed service providers, or other authorised third parties.<\/p>\r\n                    <\/div>\r\n                <\/div>\r\n\r\n                <!-- Section 3 -->\r\n                <div>\r\n                    <h2 class=\"text-xl font-bold text-[#1B1B1B] mb-4\">3. No Guarantee of Government Approval<\/h2>\r\n                    <div class=\"space-y-4 text-[#1B1B1B]\/80 leading-relaxed text-[15px]\">\r\n                        <p>SetupHero can assist clients with preparing, coordinating, and submitting applications and documentation; however, all government, regulatory, immigration, licensing, banking, and other third-party approvals remain entirely at the discretion of the relevant authority or institution.<\/p>\r\n                        <p>We cannot guarantee:<\/p>\r\n                        <ul class=\"list-none space-y-2 pl-2\">\r\n                            <li class=\"flex items-start gap-3\"><i class=\"fa-solid fa-angle-right text-[#C59D51] mt-1.5 text-xs\"><\/i> Company name approval<\/li>\r\n                            <li class=\"flex items-start gap-3\"><i class=\"fa-solid fa-angle-right text-[#C59D51] mt-1.5 text-xs\"><\/i> Company incorporation approval<\/li>\r\n                            <li class=\"flex items-start gap-3\"><i class=\"fa-solid fa-angle-right text-[#C59D51] mt-1.5 text-xs\"><\/i> Business licence approval<\/li>\r\n                            <li class=\"flex items-start gap-3\"><i class=\"fa-solid fa-angle-right text-[#C59D51] mt-1.5 text-xs\"><\/i> Employment Pass or visa approval<\/li>\r\n                            <li class=\"flex items-start gap-3\"><i class=\"fa-solid fa-angle-right text-[#C59D51] mt-1.5 text-xs\"><\/i> Immigration approval<\/li>\r\n                            <li class=\"flex items-start gap-3\"><i class=\"fa-solid fa-angle-right text-[#C59D51] mt-1.5 text-xs\"><\/i> Bank account approval<\/li>\r\n                            <li class=\"flex items-start gap-3\"><i class=\"fa-solid fa-angle-right text-[#C59D51] mt-1.5 text-xs\"><\/i> Financing or credit approval<\/li>\r\n                            <li class=\"flex items-start gap-3\"><i class=\"fa-solid fa-angle-right text-[#C59D51] mt-1.5 text-xs\"><\/i> Tax treatment or tax status<\/li>\r\n                            <li class=\"flex items-start gap-3\"><i class=\"fa-solid fa-angle-right text-[#C59D51] mt-1.5 text-xs\"><\/i> Regulatory or licensing approval<\/li>\r\n                            <li class=\"flex items-start gap-3\"><i class=\"fa-solid fa-angle-right text-[#C59D51] mt-1.5 text-xs\"><\/i> Processing or approval within a specific timeframe<\/li>\r\n                        <\/ul>\r\n                        <p>Government authorities, banks, regulators, and other third parties may request additional documentation, conduct additional due diligence, reject an application, or change their requirements at any time.<\/p>\r\n                    <\/div>\r\n                <\/div>\r\n\r\n                <!-- Section 4 -->\r\n                <div>\r\n                    <h2 class=\"text-xl font-bold text-[#1B1B1B] mb-4\">4. Processing Times<\/h2>\r\n                    <div class=\"space-y-4 text-[#1B1B1B]\/80 leading-relaxed text-[15px]\">\r\n                        <p>Any processing times or estimated completion periods shown on this website are estimates based on typical circumstances and previous experience.<\/p>\r\n                        <p>Actual processing times may vary depending on government authorities, regulatory agencies, banks, immigration departments, documentation requirements, public holidays, compliance checks, client responsiveness, and other circumstances outside our control.<\/p>\r\n                        <p>References such as \u201c48 hours,\u201d \u201c1\u20132 weeks,\u201d or other estimated timelines should therefore not be interpreted as guarantees.<\/p>\r\n                    <\/div>\r\n                <\/div>\r\n\r\n                <!-- Section 5 -->\r\n                <div>\r\n                    <h2 class=\"text-xl font-bold text-[#1B1B1B] mb-4\">5. Government and Third-Party Fees<\/h2>\r\n                    <div class=\"space-y-4 text-[#1B1B1B]\/80 leading-relaxed text-[15px]\">\r\n                        <p>Unless specifically stated otherwise, fees charged by SetupHero are professional service fees for assisting with and managing the relevant service.<\/p>\r\n                        <p>Government filing fees, regulatory fees, licence fees, immigration charges, banking charges, taxes, duties, deposits, professional fees, courier charges, translation costs, and other third-party expenses may apply separately.<\/p>\r\n                        <p>All applicable costs will depend on the service selected and the client's individual circumstances.<\/p>\r\n                    <\/div>\r\n                <\/div>\r\n\r\n                <!-- Section 6 -->\r\n                <div>\r\n                    <h2 class=\"text-xl font-bold text-[#1B1B1B] mb-4\">6. No Legal, Tax, Investment, or Financial Advice<\/h2>\r\n                    <div class=\"space-y-4 text-[#1B1B1B]\/80 leading-relaxed text-[15px]\">\r\n                        <p>Information provided through this website, including information relating to company structures, taxation, residency, immigration, banking, asset protection, or international business, is intended for general informational purposes.<\/p>\r\n                        <p>It should not be considered a substitute for personalised:<\/p>\r\n                        <ul class=\"list-none space-y-2 pl-2\">\r\n                            <li class=\"flex items-start gap-3\"><i class=\"fa-solid fa-angle-right text-[#C59D51] mt-1.5 text-xs\"><\/i> Legal advice<\/li>\r\n                            <li class=\"flex items-start gap-3\"><i class=\"fa-solid fa-angle-right text-[#C59D51] mt-1.5 text-xs\"><\/i> Tax advice<\/li>\r\n                            <li class=\"flex items-start gap-3\"><i class=\"fa-solid fa-angle-right text-[#C59D51] mt-1.5 text-xs\"><\/i> Accounting advice<\/li>\r\n                            <li class=\"flex items-start gap-3\"><i class=\"fa-solid fa-angle-right text-[#C59D51] mt-1.5 text-xs\"><\/i> Immigration advice<\/li>\r\n                            <li class=\"flex items-start gap-3\"><i class=\"fa-solid fa-angle-right text-[#C59D51] mt-1.5 text-xs\"><\/i> Investment advice<\/li>\r\n                            <li class=\"flex items-start gap-3\"><i class=\"fa-solid fa-angle-right text-[#C59D51] mt-1.5 text-xs\"><\/i> Financial advice<\/li>\r\n                        <\/ul>\r\n                        <p>Laws, tax rules, regulations, and government policies may change, and their application can vary depending on individual circumstances.<\/p>\r\n                        <p>Clients should obtain advice from suitably qualified professionals before making significant legal, tax, financial, immigration, or investment decisions.<\/p>\r\n                    <\/div>\r\n                <\/div>\r\n\r\n                <!-- Section 7 -->\r\n                <div>\r\n                    <h2 class=\"text-xl font-bold text-[#1B1B1B] mb-4\">7. Tax Information<\/h2>\r\n                    <div class=\"space-y-4 text-[#1B1B1B]\/80 leading-relaxed text-[15px]\">\r\n                        <p>Any tax rates, tax benefits, exemptions, incentives, or examples mentioned on this website are provided for general informational purposes only.<\/p>\r\n                        <p>Eligibility for a particular tax treatment depends on several factors, including the company's activities, management and control, tax residency, substance, source of income, applicable legislation, treaties, regulatory requirements, and the individual circumstances of the client.<\/p>\r\n                        <p>SetupHero does not guarantee that establishing a particular company structure will result in a specific tax rate or tax outcome.<\/p>\r\n                    <\/div>\r\n                <\/div>\r\n\r\n                <!-- Section 8 -->\r\n                <div>\r\n                    <h2 class=\"text-xl font-bold text-[#1B1B1B] mb-4\">8. Banking Assistance<\/h2>\r\n                    <div class=\"space-y-4 text-[#1B1B1B]\/80 leading-relaxed text-[15px]\">\r\n                        <p>Where SetupHero provides assistance with opening a corporate or personal bank account, our role is limited to assisting with documentation, introductions, preparation, coordination, and the application process where applicable.<\/p>\r\n                        <p>The final decision to approve or reject a bank account application is made solely by the relevant financial institution.<\/p>\r\n                        <p>SetupHero is not a bank and does not control the bank's compliance procedures, eligibility criteria, account-opening timelines, or final decisions.<\/p>\r\n                    <\/div>\r\n                <\/div>\r\n\r\n                <!-- Section 9 -->\r\n                <div>\r\n                    <h2 class=\"text-xl font-bold text-[#1B1B1B] mb-4\">9. Immigration and Visa Services<\/h2>\r\n                    <div class=\"space-y-4 text-[#1B1B1B]\/80 leading-relaxed text-[15px]\">\r\n                        <p>Where immigration, residency, Employment Pass, visa, or work permit assistance is provided, SetupHero may assist with application preparation, documentation, coordination, and submission.<\/p>\r\n                        <p>The relevant immigration or governmental authority retains complete discretion over all immigration decisions.<\/p>\r\n                        <p>No statement on this website should be interpreted as a guarantee that a visa, residency permit, Employment Pass, work permit, or other immigration status will be granted.<\/p>\r\n                    <\/div>\r\n                <\/div>\r\n\r\n                <!-- Section 10 -->\r\n                <div>\r\n                    <h2 class=\"text-xl font-bold text-[#1B1B1B] mb-4\">10. Accuracy of Information<\/h2>\r\n                    <div class=\"space-y-4 text-[#1B1B1B]\/80 leading-relaxed text-[15px]\">\r\n                        <p>We make reasonable efforts to ensure that information published on this website is accurate and current. However, government procedures, legislation, regulations, tax rules, immigration requirements, banking policies, fees, and eligibility criteria may change without notice.<\/p>\r\n                        <p>SetupHero does not warrant that all information on this website will always be complete, accurate, or current.<\/p>\r\n                        <p>Visitors should contact our team to confirm current requirements before relying on information published on this website.<\/p>\r\n                    <\/div>\r\n                <\/div>\r\n\r\n                <!-- Section 11 -->\r\n                <div>\r\n                    <h2 class=\"text-xl font-bold text-[#1B1B1B] mb-4\">11. Third-Party Websites and Services<\/h2>\r\n                    <div class=\"space-y-4 text-[#1B1B1B]\/80 leading-relaxed text-[15px]\">\r\n                        <p>This website may contain references or links to third-party websites, government portals, banks, professional service providers, or other organisations.<\/p>\r\n                        <p>SetupHero does not control these third-party websites or services and is not responsible for their content, availability, privacy practices, policies, decisions, or actions.<\/p>\r\n                        <p>Accessing third-party websites is undertaken at the user's own discretion.<\/p>\r\n                    <\/div>\r\n                <\/div>\r\n\r\n                <!-- Section 12 -->\r\n                <div>\r\n                    <h2 class=\"text-xl font-bold text-[#1B1B1B] mb-4\">12. Limitation of Liability<\/h2>\r\n                    <div class=\"space-y-4 text-[#1B1B1B]\/80 leading-relaxed text-[15px]\">\r\n                        <p>To the fullest extent permitted by applicable law, SetupHero shall not be liable for any direct or indirect loss resulting from reliance upon information contained on this website or decisions made by government agencies, regulators, banks, immigration authorities, licensing bodies, or other third parties.<\/p>\r\n                        <p>Nothing in this Disclaimer excludes or limits any liability that cannot lawfully be excluded or limited.<\/p>\r\n                    <\/div>\r\n                <\/div>\r\n\r\n                <!-- Section 13 -->\r\n                <div>\r\n                    <h2 class=\"text-xl font-bold text-[#1B1B1B] mb-4\">13. Changes to This Disclaimer<\/h2>\r\n                    <div class=\"space-y-4 text-[#1B1B1B]\/80 leading-relaxed text-[15px]\">\r\n                        <p>We may amend or update this Disclaimer periodically to reflect changes to our services, applicable laws, regulations, or business practices.<\/p>\r\n                        <p>The latest version will be published on this page together with the updated revision date.<\/p>\r\n                    <\/div>\r\n                <\/div>\r\n\r\n                <!-- Section 14 -->\r\n                <div>\r\n                    <h2 class=\"text-xl font-bold text-[#1B1B1B] mb-4\">14. Contact Us<\/h2>\r\n                    <div class=\"space-y-4 text-[#1B1B1B]\/80 leading-relaxed text-[15px]\">\r\n                        <p>If you have any questions about this Disclaimer or require clarification regarding our services, please contact SetupHero through the contact details provided on this website.<\/p>\r\n                    <\/div>\r\n                <\/div>\r\n            <\/div>\r\n\r\n            <!-- Important Notice Box -->\r\n            <div class=\"mt-12 bg-[#1B1B1B] rounded-2xl p-8 border border-[#1B1B1B] shadow-lg relative overflow-hidden\">\r\n                <!-- Decorative background element -->\r\n                <div class=\"absolute -right-4 -top-4 w-24 h-24 bg-[#C59D51]\/10 rounded-full blur-2xl\"><\/div>\r\n                \r\n                <div class=\"relative z-10\">\r\n                    <div class=\"flex items-center gap-3 mb-4\">\r\n                        <i class=\"fa-solid fa-triangle-exclamation text-[#C59D51] text-xl\"><\/i>\r\n                        <h3 class=\"font-bold text-[#C59D51] uppercase tracking-widest text-sm\">Important Notice<\/h3>\r\n                    <\/div>\r\n                    <p class=\"text-white\/90 leading-relaxed text-[15px]\">\r\n                        SetupHero is a private company and is not part of, affiliated with, or operated by the Malaysian Government. We provide professional business setup and related support services. Government and regulatory approvals are determined exclusively by the relevant authorities.\r\n                    <\/p>\r\n                <\/div>\r\n            <\/div>\r\n\r\n        <\/div>\r\n\r\n        <!-- Footer Disclaimer Text -->\r\n        <div class=\"mt-10 text-center max-w-3xl mx-auto\">\r\n            <p class=\"text-xs text-[#1B1B1B]\/50 leading-relaxed\">\r\n                <strong>Disclaimer:<\/strong> SetupHero is a private company and is not a Malaysian government agency. We are not affiliated with or endorsed by the Malaysian Government. Government, regulatory, banking, immigration, and licensing decisions are made solely by the relevant authorities and institutions.\r\n            <\/p>\r\n        <\/div>\r\n\r\n    <\/div>\r\n<\/section>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>Legal Disclaimer Last Updated: August 2026 The information provided on this website is for general informational purposes only. By accessing or using this website, you acknowledge and agree to the terms of this Disclaimer. 1. Private Company \u2013 Not a Government Agency SetupHero is a privately owned and operated company. 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